{"id":19648,"date":"2022-12-08T11:57:23","date_gmt":"2022-12-08T08:57:23","guid":{"rendered":"https:\/\/www.yuksekbilgili.com\/wordpress\/?p=19648"},"modified":"2022-12-20T13:58:21","modified_gmt":"2022-12-20T10:58:21","slug":"sodexo-mikro-ogrenme-2","status":"publish","type":"post","link":"https:\/\/www.yuksekbilgili.com\/wordpress\/sodexo-mikro-ogrenme-2\/","title":{"rendered":"Sodexo | Mikro \u00d6\u011frenme 2"},"content":{"rendered":"<div id=\"pl-19648\"  class=\"panel-layout\" ><div id=\"pg-19648-0\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-19648-0\" id=\"stant\" data-stretch-type=\"full\" ><div id=\"pgc-19648-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-19648-0-0-0\" class=\"so-panel widget widget_sow-image panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-8b5b6f678277-19648\"\n\t\t\t\n\t\t>\n<div class=\"sow-image-container\">\n\t\t<img \n\tsrc=\"https:\/\/i0.wp.com\/www.yuksekbilgili.com\/wordpress\/wp-content\/uploads\/2020\/11\/yuksekbilgili-logo-small.png?fit=325%2C100&amp;ssl=1\" width=\"325\" height=\"100\" srcset=\"https:\/\/i0.wp.com\/www.yuksekbilgili.com\/wordpress\/wp-content\/uploads\/2020\/11\/yuksekbilgili-logo-small.png?w=325&amp;ssl=1 325w, https:\/\/i0.wp.com\/www.yuksekbilgili.com\/wordpress\/wp-content\/uploads\/2020\/11\/yuksekbilgili-logo-small.png?resize=300%2C92&amp;ssl=1 300w\" alt=\"\" \t\tclass=\"so-widget-image\"\/>\n\t<\/div>\n\n<\/div><\/div><\/div><div id=\"pgc-19648-0-1\"  class=\"panel-grid-cell\" ><div id=\"panel-19648-0-1-0\" class=\"so-panel widget widget_sow-headline panel-first-child panel-last-child\" data-index=\"1\" ><div class=\"panel-widget-style panel-widget-style-for-19648-0-1-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-1653c0162f0a-19648\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h3 class=\"sow-headline\">\n\t\t\t\t\t\tHizmet Kalitesi E\u011fitimi\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"decoration\">\n\t\t\t\t\t\t<div class=\"decoration-inside\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"sow-sub-headline\">\n\t\t\t\t\t\tHizmet ve \u0130kna\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pgc-19648-0-2\"  class=\"panel-grid-cell\" ><div id=\"panel-19648-0-2-0\" class=\"so-panel widget widget_sow-image panel-first-child panel-last-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-8b5b6f678277-19648\"\n\t\t\t\n\t\t>\n<div class=\"sow-image-container\">\n\t\t<img \n\tsrc=\"https:\/\/i0.wp.com\/www.yuksekbilgili.com\/wordpress\/wp-content\/uploads\/2022\/12\/sodexo-logo-dar.png?fit=594%2C200&amp;ssl=1\" width=\"594\" height=\"200\" srcset=\"https:\/\/i0.wp.com\/www.yuksekbilgili.com\/wordpress\/wp-content\/uploads\/2022\/12\/sodexo-logo-dar.png?w=594&amp;ssl=1 594w, https:\/\/i0.wp.com\/www.yuksekbilgili.com\/wordpress\/wp-content\/uploads\/2022\/12\/sodexo-logo-dar.png?resize=300%2C101&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.yuksekbilgili.com\/wordpress\/wp-content\/uploads\/2022\/12\/sodexo-logo-dar.png?resize=150%2C51&amp;ssl=1 150w\" alt=\"\" \t\tclass=\"so-widget-image\"\/>\n\t<\/div>\n\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-19648-1\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-19648-1\" id=\"stant\" data-stretch-type=\"full\" ><div id=\"pgc-19648-1-0\"  class=\"panel-grid-cell\" ><div class=\"so-rounded panel-cell-style panel-cell-style-for-19648-1-0\" ><div id=\"panel-19648-1-0-0\" class=\"so-panel widget widget_text panel-first-child\" data-index=\"3\" ><div class=\"panel-widget-style panel-widget-style-for-19648-1-0-0\" >\t\t\t<div class=\"textwidget\"><p style=\"font-size: 20px;\"><b>HO\u015e GELD\u0130N\u0130Z!<\/b><\/p>\n<p><strong>Sodexo Hizmet Kalitesi<\/strong> e\u011fitimi i\u00e7erisinde sizler i\u00e7in haz\u0131rlad\u0131\u011f\u0131m\u0131z hat\u0131rlat\u0131c\u0131 i\u00e7eriklerimizi video\u00a0 + paragraf + quiz s\u0131ras\u0131yla tamamlaman\u0131z\u0131 rica ederiz.<\/p>\n<\/div>\n\t\t<\/div><\/div><div id=\"panel-19648-1-0-1\" class=\"so-panel widget widget_sow-button panel-last-child\" data-index=\"4\" ><div class=\"panel-widget-style panel-widget-style-for-19648-1-0-1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-button so-widget-sow-button-flat-7ccaf2e63d3a-19648\"\n\t\t\t\n\t\t><div class=\"ow-button-base ow-button-align-left\"\n>\n\t\t\t<a\n\t\t\t\t\thref=\"#video\"\n\t\t\t\t\tclass=\"sowb-button ow-icon-placement-left ow-button-hover\" \t>\n\t\t<span>\n\t\t\t\n\t\t\tVideoya Git\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-19648-2\"  class=\"panel-grid panel-has-style\" ><div class=\"so-rounded panel-row-style panel-row-style-for-19648-2\" id=\"video\" ><div id=\"pgc-19648-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-19648-2-0-0\" class=\"so-panel widget widget_sow-headline panel-first-child\" data-index=\"5\" ><div class=\"panel-widget-style panel-widget-style-for-19648-2-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-1653c0162f0a-19648\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h3 class=\"sow-headline\">\n\t\t\t\t\t\tVideo\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"decoration\">\n\t\t\t\t\t\t<div class=\"decoration-inside\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n<\/div><\/div><\/div><div id=\"panel-19648-2-0-1\" class=\"so-panel widget widget_media_video panel-last-child\" data-index=\"6\" ><div class=\"panel-widget-style panel-widget-style-for-19648-2-0-1\" ><div style=\"width:100%;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-19648-1\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/youtube\" src=\"https:\/\/youtu.be\/O7tWNDrD-HU?_=1\" \/><a href=\"https:\/\/youtu.be\/O7tWNDrD-HU\">https:\/\/youtu.be\/O7tWNDrD-HU<\/a><\/video><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-19648-3\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-19648-3\" id=\"stant\" data-stretch-type=\"full\" ><div id=\"pgc-19648-3-0\"  class=\"panel-grid-cell\" ><div class=\"so-rounded panel-cell-style panel-cell-style-for-19648-3-0\" ><div id=\"panel-19648-3-0-0\" class=\"so-panel widget widget_text panel-first-child panel-last-child\" data-index=\"7\" ><div class=\"panel-widget-style panel-widget-style-for-19648-3-0-0\" >\t\t\t<div class=\"textwidget\"><p>Hizmet bir duygudur. Dolay\u0131s\u0131yla hizmetleri kendi i\u00e7erisinde soyut hizmetler ve somut hizmetler olarak ikiye ay\u0131r\u0131yoruz.<\/p>\n<p><strong>Somut Hizmetler:<\/strong> Bir organizasyonun m\u00fc\u015fterisine sunmay\u0131 taahh\u00fct etti\u011fi hizmetlerdir. Yani bizim hizmetimizin \u00e7er\u00e7evesinde belirledi\u011fimiz temel protokollerdir.<\/p>\n<p><strong>Soyut Hizmetler:<\/strong> Somut hizmetlerin \u00f6tesinde verdi\u011fimiz her \u015feydir.<\/p>\n<p>Bug\u00fcn m\u00fc\u015fteri memnuniyeti sa\u011flayan hizmet t\u00fcr\u00fc soyut hizmetlerdir. O sebeple kendimize sormam\u0131z gereken soru; m\u00fc\u015fterimize soyut hizmetler kapsam\u0131nda neler sunuyoruz?<\/p>\n<p><strong>\u0130kna:<\/strong> \u00d6nceden belirlenmi\u015f sonu\u00e7lara ula\u015fabilmek ad\u0131na, bilin\u00e7li olarak duygu ve d\u00fc\u015f\u00fcncelerin manip\u00fclasyonudur.<\/p>\n<p>\u0130kna s\u00fcre\u00e7lerini 2500 y\u0131l evvel Aristo\u2019nun ortaya koydu\u011fu 3 temel varsay\u0131m \u00fczerine kurgulamak do\u011fru olacakt\u0131r. Bunlar ise <strong>Ethos<\/strong>, <strong>Pathos <\/strong>ve <strong>Logos<\/strong>\u2019tur.<\/p>\n<p><strong>Ethos<\/strong> (Karizma), ikna etmek i\u00e7in ki\u015finin kendi \u00f6zelliklerini kullanmas\u0131n\u0131 ifade eder. Giyim-ku\u015fam, beden dilimiz, mizah yetene\u011fimiz, deneyimimiz veya e\u011fitimimizi kullanarak ikna s\u00fcrecinin tamamlamakt\u0131r.<\/p>\n<p><strong>Pathos<\/strong> (Duygular\u0131 Kullanmak). \u0130nsan, her ne kadar rasyonel bir canl\u0131ym\u0131\u015f gibi g\u00f6r\u00fcnse de kararlar\u0131n \u00e7o\u011funu duygular\u0131yla vermektedir. Kazanmak, kaybetmek, sevmek, nefret etmek, sahip olmak, sahip olamamak gibi duygular \u00e7ok etkilidir.<\/p>\n<p><strong>Logos<\/strong> (Mant\u0131k), ikna etmeye mant\u0131ksal bir yakla\u015f\u0131md\u0131r. Say\u0131lar\u0131 kullanarak mant\u0131ksal bir dizgi i\u00e7erisinde kar\u015f\u0131m\u0131zdaki ki\u015fiyi ikna etmeye \u00e7al\u0131\u015fmakt\u0131r.<\/p>\n<\/div>\n\t\t<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-19648-4\"  class=\"panel-grid panel-has-style\" ><div class=\"so-rounded panel-row-style panel-row-style-for-19648-4\" id=\"stant\" ><div id=\"pgc-19648-4-0\"  class=\"panel-grid-cell\" ><div id=\"panel-19648-4-0-0\" class=\"so-panel widget widget_text panel-first-child panel-last-child\" data-index=\"8\" >\t\t\t<div class=\"textwidget\"><p>Bu mikro \u00f6\u011frenmeyi tamamlad\u0131ktan sonra sa\u011fdaki butona t\u0131klayarak mod\u00fcl sonu\u00e7land\u0131rmak i\u00e7in testi doldurun.<\/p>\n<\/div>\n\t\t<\/div><\/div><div id=\"pgc-19648-4-1\"  class=\"panel-grid-cell\" ><div id=\"panel-19648-4-1-0\" class=\"so-panel widget widget_sow-button panel-first-child panel-last-child\" data-index=\"9\" ><div class=\"panel-widget-style panel-widget-style-for-19648-4-1-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-button so-widget-sow-button-flat-e162591389db-19648\"\n\t\t\t\n\t\t><div class=\"ow-button-base ow-button-align-right\"\n>\n\t\t\t<a\n\t\t\t\t\thref=\"https:\/\/forms.gle\/VGhjqrsGCy3MRW5H9\"\n\t\t\t\t\tclass=\"sowb-button ow-icon-placement-left ow-button-hover\" \t>\n\t\t<span>\n\t\t\t\n\t\t\tMod\u00fcl Testine Git\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>HO\u015e GELD\u0130N\u0130Z! Sodexo Hizmet Kalitesi e\u011fitimi i\u00e7erisinde sizler i\u00e7in haz\u0131rlad\u0131\u011f\u0131m\u0131z hat\u0131rlat\u0131c\u0131 i\u00e7eriklerimizi video\u00a0 + paragraf + quiz s\u0131ras\u0131yla tamamlaman\u0131z\u0131 rica ederiz.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","neve_meta_sidebar":"","neve_meta_container":"contained","neve_meta_enable_content_width":"on","neve_meta_content_width":100,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"on","neve_meta_disable_footer":"on","neve_meta_disable_title":"on","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[936],"class_list":["post-19648","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-sodexo"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.yuksekbilgili.com\/wordpress\/wp-json\/wp\/v2\/posts\/19648","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yuksekbilgili.com\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.yuksekbilgili.com\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.yuksekbilgili.com\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yuksekbilgili.com\/wordpress\/wp-json\/wp\/v2\/comments?post=19648"}],"version-history":[{"count":8,"href":"https:\/\/www.yuksekbilgili.com\/wordpress\/wp-json\/wp\/v2\/posts\/19648\/revisions"}],"predecessor-version":[{"id":19657,"href":"https:\/\/www.yuksekbilgili.com\/wordpress\/wp-json\/wp\/v2\/posts\/19648\/revisions\/19657"}],"wp:attachment":[{"href":"https:\/\/www.yuksekbilgili.com\/wordpress\/wp-json\/wp\/v2\/media?parent=19648"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.yuksekbilgili.com\/wordpress\/wp-json\/wp\/v2\/categories?post=19648"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.yuksekbilgili.com\/wordpress\/wp-json\/wp\/v2\/tags?post=19648"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}